Naver Pay is a service competing for first or second place in payment services in Korea, compared to Samsung Pay. In this article, we will look at the Naver Pay customer center phone number and the times when you can contact them. Naver Pay inherited the aura of Naver, a domestic Internet powerhouse, and rapidly increased the number of new subscribers, securing many users even though it was only recently launched. Through this, we are strengthening the connectivity with Naver services and strengthening the aspect of domestic internet courses. Naver Pay has pretty good savings benefits, and you can receive even more benefits if you sign up for Naver Plus membership. As we are launching several new services, you will probably have many questions. In this article, we will look at the Naver Pay customer service phone number where you can inquire about Naver Pay through the Naver Pay website.
Naver Pay Customer Center Phone Number
To check the Naver Pay customer center phone number, go to the customer center information page. As with any company, Naver Pay also recommends that you read the frequently asked questions before contacting us. And most of your questions can be answered using these items. If you go to the Naver Pay customer center, you can search through all questions, or you can search on detailed topics such as delivery delays, returns, refunds, etc. You can search for information in a way that is convenient for you.
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If you check the frequently used help here, you can check the current issues in Naver Pay. And you can also check areas that many people have trouble with. Currently, there are many inquiries about on-site payment and remittance events, and there are also questions about how to respond when a gift is sent to oneself.
Now, let’s find out the Naver Pay customer center phone number and business hours.
Naver Pay Customer Center Phone Number: 1588-3819
Business hours: 9:00 am to 12:00 pm, 13:00 pm to 18:00 pm
Lunch time: 12:00~13:00
You can receive guidance by contacting us during any time other than lunch time. However, in case of emergency consultation, you can also contact us between 12:00 and 13:00. Emergency consultation applies to service payment failures, reports of illegal posts, or cases where payment or account has been stolen and quick action is needed.
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Connecting to service may be difficult when many people are calling. In this case, you can receive a quick response by making an inquiry online through the inquiry section at Naver Pay Customer Center.
Naver Pay also supports online inquiry services as well as phone consultations. We currently support chatbot and chat consultation. TalkTalk chat consultation service is available from 9:00 AM to 18:00 PM, and chatbot is available 24 hours a day. Lunchtime is from 12:00 to 13:00, similar to the telephone counseling service. Therefore, if you have any questions outside of business hours, it is effective to use chatbot consultation.
When you contact Naper Pay Customer Center, consultation is basically provided through the ARS automatic response method. Please also note that separate call charges apply.
Naver Pay Customer Center ARS phone number information: 1588-3819
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After calling this number, press 1 to inquire about product ordering, payment, and cancellation. Press 2 to inquire about using Naver Pay, press 3 to discuss postpaid payments, and press 4 to inquire about check and credit cards. . Number 5 is for inquiries regarding the use of digital content.
If you encounter a problem or feel uncomfortable while using Naver Pay, please make a suggestion in the Customer Voices section. It is said that efforts will be made to ensure that these suggestions are reflected in the service after internal review, so if many people make similar suggestions, Naver Pay’s inconveniences will likely be improved more quickly. It seems that any service needs feedback for improvement.
Naver Pay also provides remote support services for those who have trouble using computers. The remote support service is a service in which a counselor provides consultation while directly viewing the customer’s computer screen using a browser at the customer’s request. You can rest assured that the program installed at this time will be installed temporarily for consultation purposes and then deleted when the service ends.
If you are looking for the Naver Pay customer service phone number, please refer to this article. If you have any requests to Naper Pay, such as suggestions for inconveniences, please feel free to use it at any time.